Connect to Your Customers with WhatsApp Business
REVE Chat helps brands to engage, support and sell to their customers on WhatsApp messaging channel
Make customer support feel easy and personal. Let customers enjoy seamless experiences with your business.
Deliver prompt messaging support with WhatsApp business to add a new dimension to customer engagement.
Provide WhatsApp support in a team set up with group features. Keep your agents organized according to their function and skills.
Deliver quick replies to customer queries and manage chats efficiently to convert your interactions into sales.
Communicate with your customers in a simple and hassle-free manner. Showcase your products and engage with customers throughout their shopping sojourn.
WhatsApp Business gives consumers the freedom to switch between real-time and non real-time dialog and get support on their own terms.
Verified WhatsApp accounts can help gain customer trust via private messaging, and also minimize fraud often common to public channels.
Make conversations more secure and personalized through WhatsApp’s end-to-end encryption between your business and customers.
Distribute all the chat requests to the agents across the right departments. Use department routing to offer quick assistance for queries and increase customer satisfaction.
Route WhatsApp messages to the right agents and reduce your resolution time. Organize your agents according to their functions and match them with customer requests.
Make customer conversations interactive with rich media support. Exchange images, videos, GIFs, and other types of media files with your customers and improve their experience.
Combine a suite of support tools from REVE Chat with WhatsApp business support features to benefit from a business messenger and transform conversations into leads. Expand your customer communication to more messaging channels and let your agents handle tons of interactions quickly. You can find different ways businesses use WhatsApp for Customer Service and use the knowledge to deliver value to your customers.
No need for your customer support to switch between channels while handling customer chats as all messages will now land in your REVE Chat inbox, whether Viber, WhatsApp, Facebook, or website. You can manage multiple WhatsApp messages from one point yet serve customers better by prioritizing messages from multiple WhatsApp numbers. .
Reach more customers and win their confidence easily with personalized messaging. Communicate via private messaging to make support feel valuable.
Send timely notifications and updates based on personalized data. Be proactive with time-specific payment requests, appointment reminders, and much more.
Provide quicker and more efficient support to customers with native features like automated messages and quick replies.
Give your business an edge over competitors by using the built-in sales and marketing capabilities of WhatsApp such as catalogs and process payments.
Serve customers better by analyzing all the messages delivered and leverage other key metrics from the analytics to drive the value of engagement.
Use template messages to quickly provide the right information and send notifications as and when needed.
WhatsApp business can help you interact with your customers on their preferred channel and provide real-time support instantly to boost customer experience. You can use it on any device, sync all your chats to your computers, and keep the conversation going.
The use of WhatsApp means an ability to respond faster to your customers and save time. You can use canned messages for the common questions and add value to interactions. Plus, it is possible to build loyalty with customers by being more direct and personal through WhatsApp messaging.
Easy Setup. No Credit Card Required.
Seamless Experience
Messaging Support
Scalability
Acquire Customers
WhatsApp Verified Accounts
Encrypted Messaging
Department Management
Chat Routing
Rich Media
Personalized Messaging
Push Notifications
Sales & Marketing Ready
Analytics
