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Train your bots with the frequently asked support related queries by the customers. Engage your customers with bots and make chat conversations quick and effective.
Fallback scenarios pops up when the bot fails to identify the user’s input giving multiple options using triggers or surveys for a seamless conversation if the bot is not able to respond.
Identify your core business objectives and use case so that your team can build customer support, sales, marketing, or appointment booking bot instantly without any coding skills.
Understand your customer emotions and respond accurately to deliver higher satisfaction. Sentiment analysis helps to personalize the bots performance by harnessing historical customer data.
Sanitize your unstructured data into structured one so that chatbots deliver accurate responses. Data cleansing trains the bot to improve performance and boost experience.
Analyze all the conversations handled by your bot like total conversations, handovers. Measure the accuracy of the responses with the help of right bot analytics to grow your business.
Chatbots generate more qualified leads automatically by answering visitors questions, changing the replies based on user behavior.
Deliver 24×7 instant support with chatbots to handle all customer queries equally to boost sales & lead generation of your business.
Let chatbot effortlessly handle all the information based conversations on the first go. It helps to reduce common help desk tickets and focus your team to work on more important support issues.
Provide instant answers to all the support related questions and connect them with your knowledge base including answers to common customer queries or transfer them to the correct agent for assistance.
Build and customize your bot design as per your business needs. With zero coding, allow your team to create their own bot and put it to work in no time for better customer engagement.
Let chatbots handle a higher volume of conversation without impacting support performance. You can easily scale your sales and customer support efforts by deploying bots to work for you 24×7.
Let your bots handle the basic and repetitive queries and route the complex conversations to the right agent/department to deliver faster responses in the first contact.
Import all the general FAQs and answers to train your chatbot. Training the bot helps to deliver faster and effective answers to the customers that improves the overall accuracy.
Ease appointment booking for your customers without human intervention by deploying chatbots. Help them to self schedule and enhances your overall customer experience.
Advanced reporting helps to learn the bot performance with metrics like first response time, average resolution time to identify clients metrics like total visitors, missed chats.
Bots easily interpret customer’s queries and offer quick replies that make them satisfied. Getting their basic questions answered immediately by a chatbot improves your customers’ satisfaction.
REVE Chat’s chatbots connect to your sales team’s to check availability and book meetings automatically once the lead is qualified.
Bots respond accurately to the inputs of the customers and deliver authentic conversational experience. Route chats to a human rep at the right time in order to deliver humanized support to the complex queries.
Bots can provide answer flawlessly and offer smart solutions by interpreting customers queries easily. If bots are unable to understand any query it will be routed to the best human representative.
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